I burst my tyre in a pothole and popped into Universal Dartford to get a new tyre. My tyre wasn't in stock but they offered to order a new one and bring it to my workplace to fit it at no extra cost. I ordered the tyre then went to get my car and one of the employees had managed to find the problem. The tyre was fine but the rim was bent so he had sorted that for me, checked the tyres and pumped up the flat one. I expected to pay something towards the labour cost as I had been there for 15-20 minutes but they said there was no charge. All very friendly and polite. Will definitely go back when I need new tyres. Thanks! Your help was greatly appreciated.