Disappointed. Usually use a mobile mechanic but he was on holiday. Had to wait 2 weeks for an appointment and then asked to be informed of cost before repair was made but simply received a text to tell me the job had been completed. Was not given any choice as to type of repair and a very basic repair was made which I had to pay £150 for instead of offering me the choice of a full repair. When I asked about this they simply made excuses. Then car started making noises upon locking and I called to ask for some help and was told I would have to pay for further diagnostics as this could not be due to their workmanship. They seemed to psychically know this without even looking at the car. Disappointed with the performance of the office staff as they do not treat customer well. On the shop floor people are polite and helpful, but the office staff are very displeasing.