They emailed me a notification on 1/21/25 falsely claiming my bank account was insufficient and that my bank (PNC) had declined the transaction. They also charged me fees for the alleged insufficiency. I called my bank and they said ALL my accounts were more than sufficient and nothing had ever been submitted. We tried getting Uphold on the line and no one answered. Their voicemail was very unprofessional as if it is for personal use. I left a message and never received a returned call. I then emailed them my complaint, #5304430 & #5304399. For some reason I received 2 emails so I responded to both. They responded back to #5304430 with the same lie despite my account never being insufficient and my willingness to submit proof or get my bank on the line. All my bank accounts have more than enough to cover the transaction and my bank said nothing was ever submitted. My bank also noted that I would have received something from them personally if such had occurred. They never responded as of the time of this review to Complaint #5304399. I responded back to their email reiterating my position, notifying them that they’d response was inaccurate and insufficient. I further requested a phone call from a person. I then immediately notified a friend I encouraged to try Upload with me at the same time. Now, they are having problems withdrawing their money!!! As a former Circuit Court Judge, I caution all to stay far away; and those affected like me to report this company and file a police report!!!