UPDATE: Wed 20th - parcel due “no later than fri 15th” still not arrived, and no info at all from P2G as to when it will be delivered. UPDATE: 5 hours later, I’m told I have to wait another 1-2 days for a response (i.e. just to find out when parcel might be delivered subsequently!). This is exactly what I was told by their “live” chat operative on thurs 14th (4 working days ago), and still no progress. So frustrating. Parcel delivery from uk to South Africa/Cape Town booked Sunday 19th Nov: expected delivery ‘no later than fri 15th’. Tracking did not work at all: contacted “live” assistant a number of times but received no actual support. Parcel still not delivered (as @ Wed 20th), with NO ADVICE AT ALL as to when this might happen, all of which is significantly compromising my work. Truly shocking “service”.