I ordered my couch in August and it had an expected delivery date of October. The current expected delivery date is March. The website states that they will email you throughout the process to track your order. I have had to reach out multiple times to receive any type of response which is usually just to tell me they have delayed it further. I’m disappointed in their emails as they do not even feel apologetic in their responses and pass blame to other companies. I wish that their customer service was at the same quality as their product.
3 years ago
Urban Natural has a
4.8
average rating
from
217
reviews
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