I ordered a pair of Thayer Coggin chairs from Urban Natural and had a great experience. First, Urban Natural was the only website that had good descriptions and pictures of the various chair models and fabric samples. It was better than Thayer Coggin's site. Second, Urban Natural provided a large number of fabric samples at no cost. When I was ready to purchase the chairs, my designer talked to a representative of a local furniture store who told her that I should get the chairs from Urban Natural because the store could not come close the price. The Chairs arrived a month early and the white glove delivery was excellent.