I purchased multiple items from UOat Chenal Promenade in Little Rock, AR on 9/23/2023. I chose a light blue bucket hat marked down for 14.99. The regular price was $45. There were 3 colors to choose from, light blue, black and khaki. There were 4-5 of each. All were marked down. When I got to the register, the hat rang up at regular price. I asked the question about the sales price. The clerk called the manager who stated that not the correct price. I brought all 12-15 hats (all colors) that all had the $14.99 sales price. She stated that’s a mistake and proceeded to take the stickers off of the merchandise. She never looked or addressed me. Customers should not be penalized for store error. Ever store that I’ve shopped at honors the price as marked. After I made my purchase I checked the reviews for UO and I found out that this company had very poor customer service reviews. Go figure,