DON’T ORDER from this or any company that has NO PHONE contact! Nakedwines tells customers when called “We are not answering the phones”, with no message when or how to contact anyone live. They direct you to an email with a reply message that you can only send one email per topic, and then inform you that it will take days to get a response because they’re so busy. Too busy to give customer service??? So, what happens if you need clarification on an order or to make a correction to an order? NOTHING! IT’S IMPOSSIBLE! The customer service at Nakedwines sucks! It doesn’t exist. The online ordering process is cumbersome and confusing, which is why I needed to contact a live person.