US Mobile is not just head and shoulders above other wireless providers — they are an entire human length above. There's no comparison. Consistently excellent customer service available anytime on chat with friendly, professional agents — like Fiza Shah today who blew me away with friendly, sweet, and humorous service! The price is outstanding. The customizability is unlike any other wireless company. I started out by ordering 1 SIM kit to try and while data didn't end up working on that phone (it's a phone from another country), talk and text worked perfectly. Because it didn't work, they refunded my whole Unlimited plan bill with no questions. I ended up coming back a few weeks later after I got a compatible phone, and it works flawlessly and quick on the Verizon network with Unlimited and Ludicrous speed. After that I ordered 3 more SIM kits, so I can have separate numbers for my private contacts, public dealings, and work. By mistake only 1 kit arrived in the envelope as an oversight, and I just jumped onto the chat and a rep sent it out right away via FedEx for free with no hassle, all in just a few minutes. Activated the foreign phone with just talk and text for only $11 with tax a month, perfect for my needs. The customer service at this company is hard to find these days, ESPECIALLY in the wireless industry. I'm leaving Sprint after years of terrible service and being overcharged... I'm literally saving $50 monthly and have TWO lines with US Mobile. I'm bringing my mother over too from Tmobile and she'll be saving about $40 a month. The savings, customer service, quality, and accessibility cannot be beat. This is the best wireless company and is definitely the way of the future. I tell everyone about US Mobile and am so happy I found them after trying other budget carriers which were terrible — Google Fi and Freedom Pop, both of whom were nickle and diming, terrible service, and Google Fi broke FCC regulations — nooo thank you. US Mobile is premium service at discount rates and customizing options to suit your every whim. So happy that going out of the country is easy and affordable too, that's another major plus for me. LOVE THIS COMPANY. THANK YOU ALL SO MUCH FOR YOUR OUTSTANDING WORK!
4 years ago
US Mobile has a
4.8
average rating
from
2,713
reviews
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