Customer support is one of the best out there. They give focused attention in every situation and always follow up with any situation that the customer does not deem resolved to complete satisfaction, no matter how minor the issue. This is very refreshing in a day and time when customer service for most companies is either non-existent or DIY. Living, breathing, well trained humans are easy to reach at US Mobile. Zeeshan recently successfully assisted me with a difficult situation related to issues with tracfone branded phone. He was thorough, patient, professional and courteous.