Mr. Asghar displayed his conviction to provide his Excellent Service, Time, and Work Effort Ethics Skills. Going the extra mile to provide patience with an existing customer which demonstrates his ability to reassure the person by his actions that he is more than willing to provide the service which he has been instructed by his supervisors. Mr. Asghar performed admirably to an existing customer recovering from cancer whom cannot speak very well yet and that sounds like he has a mouthful of coins. (I hate the way I sound.) Mr. Asghar was the third Product Support Specialist I spoke with trying to set up my four new lines. Today, Mr. Asghar was, is impressive & Awesome! I have upgraded my initial Unlimited Plan to the New Unlimited Premium Plan! Ali has fine tuned my US Mobile account to my specific needs and saved me money. Supervisor's know that one customer writing a sterling letter of recommendation proves that you & your staff have excelled in providing this expert service of performance to hundreds of wireless customers. Thanks very much again Ali. Please feel free to forward this letter to your supervisors. Congratulations! US MOBILE for having succeeded in hiring and training personal who truly care about their careers and becoming the best in their field!