I had several different issues that I required assistance with from transferring a number already with US Mobile, low LTE Data speed at my location, and the support I received from the representative that helped Mr. Osama was above and beyond any expectations I had, firstly he listened, he took ownership of the issues and went out of his way to resolve everything within his power, I had realistic expectations of what was resolvable for LTE Data speeds at my location, not much can be done if the tower is not transmitting a strong enough signal, he spent over 2 days of testing out every conceivable avenue for better Data speeds. Absolutely outstanding support, Thank you, Mr. Osama, and thank you US Mobile for such a knowledgeable customer support tech assisting me.
2 years ago
US Mobile has a
4.8
average rating
from
2,712
reviews
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