​After spending days on the phone with Tracfone (who sent me a free replacement phone which they still could not get to connect) I found US Mobile which is available in my remote area of Maine. I first spoke with Aram who patiently explained what I had to get from Tracfone to port my number over. With his advice I was successful in porting my number over to US Mobile. I was impressed. When I called back to continue setup I got Sharoz Ali who spent two hours trying to get my phone(s) to work. Apparently my phones are locked and I would have to call Tracfone, again, to unlock them. I just couldn't suffer through another call with them. Sharoz was so patient, thorough and polite and really listened. It is so rare to get such great phone support with people who are truly interested in helping their customers. After reading other reviews I see excellent support is standard procedure for any US Mobile customer who calls needing help. After spending so long on a tech support call you would think I'd have given up. But instead I bought a new phone from US Mobile at a reasonable price just because I want to do business with this company. Instead of giving up, I am looking forward to getting my new phone and becoming part of the US Mobile family. Thank you so much for having respectful, caring representatives. I look forward to a long and uneventful relationship with US Mobile.