I would like to say I usually don't give reviews, but I am making a point to come to this site to let any one know that the customer service is the best in being patience and polite in helping your customer needs with your service. Novel helped me with a update in my debit card where I forgot to update expiration date and cvv code. He was very patience and very clear in his directions for me to follow on the website. The best part is you are not transferred to multiple agents and spend hours with customer service. One person and mission is complete! The prices re real and very well planned. This is the way service should be and they run off of Verizon and T-mobile towers.