Big thank you to usmobile. Earlier this month i had an issue and some question in general for which i called customer service and i got connected to an agent named kakria in the matter of few seconds unlike other companies where you are connected to robots and they keep saying things which a normal human being who is not educated about these terms and then you hang up because you are not able to get connected to a real person. I am not a tech savvy person and kakria explained every question i had. He was educated,humble,patient,professional and what not also forgot to mention the sweet lady who i called to confirm how to leave this review she guided me on how to as i am an old guy anyways i was busy and couldnt write this before but you guys are great and i am happy that i made this decision to move over to you guys and I would definitely recommend people to your company as your people know what they are talking about. Give kakria and that lady a raise I’m sorry I don’t remember her name.