I just got off the phone with a very professional individual his name was ‘’Zakria Farooqi’’ who helped me port my number to another company. I called in to cancel my services with Usmobile because my number was acive with verizon through my work but Zakria was never ready to cancel the services because he kept saying that the number is still with Usmobile which frustrated me as i being the customer or owner of the number was ready to cancel the services and why would he not accept my choice but that all changed when we got to the end of the call. He asked me to call verizon which is my new carrier through my work and confirm from them if port was completed and if this number is active with them which i did and they said the same thing again which made me more angry on Zakria so i called back AGAIN to cancel my services and deleting the account but he was not ready to cancel the services one more time and I requested for a supervisor (On & off it was 2-3 hours conversation) he said if I’m comfortable in a conference call so he can speak to the verizon reps and clear this confusion to which i agreed and when we got connected he got us tranferred to the porting team of verizon and turns out what that the port never got completed and they conpleted it then while Zakria was on the call. If only there was a person who didn’t know about this and would have canceled the services i would have lost my work phone number. Hats off to you Zakria on your exceptional knowlede and ability to think and study about this case i am having short of words now to say how professional you were even when i was angry. You were listening to me the whole time and never got rude that shows your attitude and character. (This is my first time writing this long review and it looks more like an email but anyways) You were brilliant/rockstar/knowledgeable/kindest/understandable and what not. I wish you the best of luck.