Sharoz Latif is one agent US Mobile should be honored to have on their team. It is rare that an agent shows the level of care, desication and compassion that he showed me during my very complex, complicated and unneeded ordeal with porting my phone number out to Xfinity mobile. If leaving US Mobile could be on the top 3 worst mistakes I have made it would be number 2 thats how much his customer service meant to me during my ordeal. He stayed on the phone for more than 2 hours and even while I drove to a physical Xfinity store to not loose the most important thing one has their phone number. Thank you to Sharoz and to US Mobile. He is a rockstar agent and an angel!