I have to say that if it wasn't for Shahroz Latif We would not have pursued this further. We tried to go from Verizon to US Mobile 2 months ago but they were out of the phone I needed for me and my mom. 2.5 months later still out, so I had to purchase one from bay. And working with the 3 people we worked with before Shahroz was a nightmare. Hang ups and the lady before Shahroz was terrible and lied about what we could get on the service. Shahroz SAVED the day and assured us we could still get it and the set up and activation of all 4 of our phones with him was a wonderful experience. Even with the couple problems that came up he called us back twice and made sure all was well. 4 working phones at a reasonable rate. THANK YOU SHAHROZ for all your wonderful help, patients and time to get us up and running with US Mobile. GOOD BY VERIZON!!! LOL