I've been having problems with my data any time I would go off my wifi my data would stop working or be very slow. It became a nuisance and very frustrating. Having to reach out to customer service several times a week was unacceptable for me. I'm not a phone person so I always reached out through their text messaging option. They would help troubleshoot my phone that way and have me reset my phone after they reset it on their end it should be fixed etc My phone worked fine for lil while after and go right back to slow data or no data. Again I'm not a phone person. But today I needed help resetting my voicemail password and that's what got me to call over the phone and I'm so glad I did. I was connected with a gentleman named Nobel in technical support. He understood my frustrations and met my needs effectively. He took the time and walked me through every step thoroughly. He was patient, helpful, and very genuine. Honestly he was so pleasant to speak with. I hope all of the customer service representatives are like him. Thank you so much Nobel your awesome at your job thank you for making my day and fixing my data and resetting my voicemail password.