I just wanna say I’m glad that I’ve switched to us mobile because of the epic customer service experience that I have received today while I was facing connectivity issues , they really made me feel like that my concerns mattered and thanks to agent Samir who went above and beyond to solve my connectivity problem , it’s highly like to find such a consumer friendly service provider nowadays and customer are just numbers but not here really, I feel like every customer’s voice and concern have a value here and they’ll do everything in there power to get your concern resolved . Thank you again Samir for taking almost 3h of your time to resolve my connectivity issue and getting me back to a full speed , and thanks to team us mobile for having such an agent on the team. Great work Samir ~Abdirahman 😊