Don't get in credit with this company as you will be fighting a losing battle trying to get it back. I asked for a refund of my credit and was told it could take 2 months. Explained I needed it to pay an emergency bill, and renewed my contract with them, but they did nothing to help except keep telling me it will take up to 60 days to do a 2 minute refund. Asked for complaints procedure, was told in so many words that it wasn't worth complaining as I will just get told the same thing that I will have to wait, so basically don't bother. Appalling treatment of customers. Cheapest supplier but for a reason. Avoid.