INCOMPETENT AND DISGUSTING!!!!!!!!!!! AVOID!!!!!!!!!!!!!!!!!!!! Since December this company has lost my records of a burns test that i completed. Staff says calls are recorded but funnily enough cannot find my call where THEIR colleague told me my meter had to be replaced within the next ten days! December!!!!!!!!! Today (end of June) i am STILL explaining to these people about my problem (because they didn't log my emails or issues with my meter) STILL SENDING THEM EMAILS FROM LAST YEAR AND STILL HAVING TO EXPLAIN THE PROBLEM FROM THE BEGINNING!!! NOW THEYT ARE TELLING MER METER HAS MAGICALLY FIXED ITSELF AND ITS SHOWING NO PROBLEMS!!!! They have obviously realised they have made a huge mistake and are trying to hide the idiotic error they made! Unbelievable and absolutely disgusting! AVOID AVOID!