STILL WAITING FOR REFUND OF CREDIT - THEY ARE STEALING MONEY FROM PEOPLE !!!! AVOID this company, told I had to wait upto 60 days for a refund of credit on my account, over a month & still nothing. 60 Days is not acceptable at all this is 2021 for gods sake, it's the click of a button to issue a refund. Too many reviews on here of Utility Point screwing people & their monies & not issuing refunds for months & months. IT's NOT THEIR MONEY IT's OUR's !!! SOLUTION ... I have taken screenshots of my account balance showing my credit, I will now cancel my direct debit in 7 days if my refund is not in my bank account. That way they can use the credit instead of robbing more from my bank account. I have all the proof I need if they want to argue anything in court. UTILITY POINT ... Don't bother with your copy & pasted usual reply to myself like you do to everyone else, JUST ISSUE MY REFUND