Moved onto another energy company nearly 10 weeks ago as we all do leaving behind temporarily a credit of £500. Having waited over 6 weeks, the usual energy sector script, for them to pass to their finance department i was then told it would be back in our account within 10 days. 10 days is here and still not in our account. I chased and was told it will be returned 'in due course' who does this company think it is. UTILITY POINT IT IS NOT YOUR MONEY. have read lots of other reviews and when it comes to returning money that does not belong to them you have your work cut out.