I am returning a new product box unopened. Return policy: Items must be returned within 30 days of receiving them All returns must be in the original packaging and unused Windshields with the protective covering removed are not returnable Special ordered items are non-returnable All return expenses are the responsibility of the customer unless the incorrect part was shipped in error Exchanges will not be shipped until the return has been received 15% restocking fee will apply You may return most new, unopened items within 30 days of delivery for a full refund. THIS WAS ONE OF THE RETURNS IN THE POLICY SHE FORGOT.