Engineers sent from Sheffield down to Somerset after local engineer was turned down by valley for work as he said the work would take 2 days. Guess what he was right. Engineers arrived after leaving at 5 in the morning. Arrived at 10.30. Left at 7 p.m. Rushed to get boiler in, which wasn't their fault. Somebody local should have been employed. No thermostat or remote controls were supplied or fitted leaving us to manually operate boiler. Had to complain. After no response had to text a director. Thermostat and remote controls sent in post with no covering letter. Diesel spilt in kitchen resulting in whole house stinking of diesel for months despite scrubbing. Still no thermostat or controls. Valley have contacted local sparky who has visited and said a wrong valve has been fitted. He is still trying to get an answer from Valley Heating as to what to do they don't bother getting back to him. So he can fit thermostat and controls. Meanwhile coming up 2 months on we still have no controls. A company that has grabbed a government contract with no method of executing said contract. A greedy company, with no regard for customers or staff