Under no circumstances use this cowboy company. My mother is elderly and sick and has 24 hour care. The company knew this and yet she was left with no heating or hot water and leaks in pipework. After many calls and being ignored completely I am sick of this company and called out British Gas in the end to check everything. They found the work was unsafe. Still I have had no response from Valley Heating its an utter shambles. I'm glad to be rid of them. I've called them out for leaks on 6 occasions and it took BG to fix all their mistakes and still VHS will not pay for this work or accept responsibility. I can't understand why they are getting government money and should be put out of business immediately.