Order number - 813384 - 421760 Faulty Item - Not answering any of my emails! I'll keep this short and sweet! I ordered a phone from value basket. If there wasn't anything wrong with the phone it would be fine..... However the phone has a mark on the screen which isn't what I paid for. I'm not someone who normally complains but I have now emailed them 4 times. After answering my first email they have since ignored me. I would advise everyone not to buy from here...yes it may be cheaper but if your item is faulty then you will spend along time trying to get anyone to answer you, if they answer at all. Time to start contacting VISA and the police I think...daylight robbery is an understatement!