WOW the prices, only if the customer service and delivery were that good.Ii made a purchase 2 weeks ago and have still not received my parcel. to be fair the courier used has said they have lost it in transaction, maybe this isn't value baskets fault but at the end of the day the contract for the item is with myself and value basket. So I cant blame anyone else, maybe they should of used a different delivery service, again this is not my decision. The parcel was a birthday gift, so not receiving it on time was devastating, but even worse the after care, i have called value basket who struggle to speak English. i told them my problem to which the answer was email us, what's the point of having a phone if you require an email only. i still have not received my item and nor have I had a response from value basket. hopefully they reimburse me a little for the delay but doubts are beginning. But lets be frank i did my research and i saw the bad reviews i was like come on they cant be that bad, so what i recommend don't order from value basket if you want your parcel this month. but if you are willing to wait patiently then value basket to be honest cant be beaten in price. The one star is because I have paid for a parcel which i haven't received nor nobody knows where it is.