Before buying the camera I phoned their Customer Services to make sure the camera was a UK model. I was told that it was indeed a UK model. However, on receiving the camera I found that there was no English instruction booklet. There were six separate instruction booklets in the box, each one nearly 90 pages long, but in Spanish, Italian, German, Dutch, Portuguese and French. I emailed Value Basket to ask for an English instruction booklet, since I'd been assured the model was an English model, but have had no reply. I would not have purchased the camera from them if I had been given the true information, that this was a European, not English, model. The instruction booklets give 90 pages of detailed information in six languages I can't understand on how to use the camera fully, and I'm really annoyed that Value Basket gave incorrect information about the camera model they were selling.