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Sarah
I haven't used the camera yet although it looks fine and the price was competitive. The problem is that I was very lucky the camera wasn't stolen from my doorstep, on a main road, where the courier company My Hermes left it - in the rain, overnight. The day it was out for delivery I returned home at 5pm to find no 'missed delivery' card. I was in all evening, no package. Fair enough, delays happen at this time of year and the next day I worked from home, so was in all morning. 1pm came and still no camera. At this point I checked the online tracking only to find it had been left in my porch at 7.30pm the previous night. As I don't have a porch I assumed at first it had gone to the wrong address but no, the courier had left it on the doorstep, on a main road where it was open to the elements and anyone who fancied helping themselves to an early Christmas present. And I thought it was supposed to be signed for as a valuable item but clearly not, unless the courier forged a signature but then I suppose he couldn't have left it in my non-existent porch!! So unless Value Basket offer Click and Collect in future I won't be using them again, which is a shame as they seem like a good company themselves but you're only ever as good as your worst supplier and My Hermes are truly appalling.
8 years ago
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ValueBasket.com has a 1.8 average rating from 262 reviews

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