I bought 2nd camera on Friday late afternoon from them, unfortunately I did not receive my purchase confirmation. I had to wait more than two to three hours I then rang them to find out what is the problems and my payments has been taken with no confirmation. First of all this guy I spoke to did not know and then I got worried, so I told him in that case I better inform my credit card company to cancel the order. He then found the order and gave me the order number and told me I will get the confirmation on Monday. Well I still did not get the confirmation on Monday. I had to call them three times before they have finally send me an email to confirm my order. This the reason I am giving them "Poor Star". As far as the product price and the delivery concerned they are good. They need to improve communication better.