I ordered a video camera and an SD card from Value Basket early in the morning of Mon 6th. June 2016. The money was taken from my account but no confirmation of order received. Emailed Value Basket and received apology email and was told it is about to be despatched and should arrive by 11th. June at the latest. On 11th. June no camera and no tracking number so I emailed them again. Another reply giving another apology and a tracking number for a company called Chronopost. Tracking number for Chronopost virtually useless as it was rarely updated. Parcel finally arrived at 11.59 a.m. Wednesday 15th. June. All that being said the items were as ordered and in good condition as far as I can tell. This is not good if you have to take time off work to receive the package.