I HOPE I WILL GET MY MONEY BACK. I WISH I READ THE REVIEW BEFORE I TOUCHED THIS COMPANY... I purchased a phone from value basked.com, Before I purchased the phone I had to register on their website The phone was in stock so I expected the phone in the next couple of days. Their process insists you complete the payment by credit card before you receive an e-mail informing that the goods will be shipped within 2-5 working days, than delivered within 5-8 working days. This means that there could be a delay of 13 days before receiving the phone. I had no choice but to wait !!!!! The phone took 7 days to arrive and was well packed however on activating the phone, I realised it was different to my previous Galaxy S5, particularly the sharpness in colour & quality of the photo app. Disappointingly, I suspect it is not a genuine Galaxy S5 I immediately decided to re-pack the phone & return it. As there is no Returns address, I called the customer service line and was told to complain via their website. I have done this and now await the returns address but more importantly I am waiting for a return of the money I paid In good faith! And I hope they won't delet my review again so people can read it and stay way from this company .