The item arrived after 9 days by courier.The box contained a basic charger, usb cable and international mains converter.A pair of high quality noise attenuating head phones,replacement buds and phone. There was no instruction manual or additional software in the box.The PC Companion software and instructions can be downloaded from the sony support site. http://support.sonymobile.com/global-en/xperiaz2/tools/pc-companion/ I would recommend you buy additional accessories such as gel case,official charging magnetic wireless dock or magnet wireless charging connector. The phone does not come with a memory card and takes a standard micro sim card. Conclusion I have started testing the phone it seems to be perfect in every way so far.Sony has very quiet ring tones which need to be replaced by louder versions from HTC or other sources. Numerous apps and themes are available from google play store.Sony has assured owners of an imminent update to Android Lolley pop which should be very exciting. In summary brilliant phone, good value for money, let down by lack of quality accessories in the box.It would be helpful to get a discount voucher in the box to buy official sony accessories.