Where to start.. Living in Ireland I purchased a camera from valuebasket´s UK store. They had like 8 of them in stock and since it´s a professional one they don´t sell in big numbers. 10 days after paying for the camera the parcel was not even handed over to the courier which I contacted today. When I contacted valuebasket they said it was given to courier 5 days ago and its "on the way" and is DPD´s fault as they probably failed to scan the parcel they said - which I find hard to believe as I know how perfect DPD is and it never takes more then 2 days from UK to ROI. Needless to say that valuebasket customer service line staff are not very polite, professional or even helpful. I will refrain from ordering anything off them in future as quality of their services and speed of delivery is ridiculously low. It´s been 10 days today and I can only guess how many days will I have to wait for my camera or at least till it´s actually shipped. This experience left me very disappointed.