Dreadful service. They change delivery dates after receiving the order but don’t send a notification of the change. You have to chase and turns out the reason is the plants aren’t big enough so they are continuing to grow them before sending out. Surely the answer is to charge for smaller plants and we can grow them on? I ordered in March based on what they said they’d have available for plants better to plant early spring. I wasn’t planning to wait from Feb to May for them to grow them on. Email to customer care bounced saying they couldn’t receive email from my email provider. Customer care rep insisted they didn’t have a problem with their email - other reviews indicate other people have had email problems with them. I finally cancelled the order and won’t be ordering from them again. Glad I paid by paypal
3 years ago
Van Meuwen has a
1.5
average rating
from
163
reviews
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