We have used Van Meuwen in the past with no problem. This time, bare root roses were delivered by post four days after posting and arrived in a dreadful state - some may survive, others won't. The date stamp specifically said it was a 2 day delivery but it took 4. I emailed on two occasions and got a pro forma reply, I rang twice and hung on for 20 minutes but no response. The fault probably lies with their carrier but Van Meuwen, who contracted them, is obviously taking no responsibility. We shall be taking this further, We will not be using them again and have warned others of the risk they take.