I would recommend avoiding Vanarama at all costs. Extremely poor customer service.
Ordered pickup truck with roller shutter. Pickup delivered with no roller shutter. Was advised by vanarama to not drive the vehicle whilst complaint was looked into. This left me without transport for 2 weeks. Vanaramas resolution was to refund the amount for the roller cover, have me get it fitted myself but charge me for vehicle rental, in full, from the day that the truck was delivered regardless of the fact that it was sitting parked unable to be used and was of limited use thereafter whilst I awaited delivery of a roller shutter that I had to order myself. Extremely poor.
10 months ago
Vanarama has a
2.2
average rating
from
108
reviews
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