We leased a Van through Vanarama/ Lease plan 18months ago, if I had seen the reviews I have read today , it certainly would have made a huge difference to us. We leased a Ford Transit and used Network Lease Plan Finance. The day it was delivered it leaked Oil straight out the engine onto our Drive. This was the start of the worst 6 months we have ever encountered, dramatic as it sounds we nearly lost our business because we had no transport. There is no like for when vehicles go wrong, and we spent weeks doing and froing to Enterprise with so many different vehicles. Whilst our Van was in and out the Ford garage, every time it got returned saying it was fixed, the oil leaked again. Vanarama even had the cheek to cancel our rental with Enterprise one day, and Enterprise were calling us saying they needed the rental back now, and had filled us in what Vanarams had done. This was at 7.30 one night, so off we went to return the rental van. It was so spiteful and unnecessary and it wasnt even our fault. They had supplied us with the faulty van which was unfit for purpose. By this point, 5 times it had happened and we were worried about how good the engine was going to be as the oil kept leaking we refused the vehicle back. So we were then threaten with Bailiffs letters for the monthly costs of this Van. AS we had stopped the direct debit with Lease plan. As we now refused to pay for it, we hadn't even put 50 miles on the clock. But they would not take the vehicle back All the time, we are still trying to run a business. We were offered compensation this never materialised. We were offered someone to come and clean our driveway from all the oil, this never happened. Then Vanarama wouldn't deal with us, they passed us to the Finance company Network Lease Plan. They too wouldn't deal with us and reverted us back to Vanarama. I spoke with a Customer service Manager here, who was a bully. This was when things got really bad, and we felt threatened and bullied into taking this Van back. The story went on for 18months.... and got worse I even took our complaint to our local MP, who tried to sort this for us and his hands were tied. Financial ombudsman could not help either. Our last option was a solicitor and he was unsuccessful. We nearly lost our business due to failings on this company supplying us a faulty van.