Worse company ever. Hired a van which I was under the impression was there own vans. They use some budget third party. Upon delivery I noticed no spare wheel so I asked the delivery driver why there was none, he said we don’t usually give a spare wheel. Ok, I thought. My lease come to an end the driver come to pick up the van and was very happy with the condition he received it in and said everything is perfect. Now when I have phoned Vanarama for my refundable deposit back they said we can’t give it back because the spare wheel is missing and there is damage to the bumper and will cost in excess of £700. They said we have your signed proof of delivery receipt that shows you had a spare wheel. I asked them for evidence of this, they emailed me something with a fake signature. I have disputed this and will be taking it further. Still waiting../