Truly shocking. Vehicle was supposedly a cancelled order which should have been delivered end January. Vehicle eventually delivered 4 February but missing the additional extras included on order. Vehicle redelivered 6 February (no prior notification or agreed date/time from myself, the customer) vehicle AGAIN delivered with the same additional extras missing. Vehicle finally delivered 7 February - my 'new' vehicle had a delivery mileage of 783 miles which far exceeds the acceptable delivery mileage. Time slots for sign writing, fitting the vehicle out etc. had to be cancelled which delayed getting the vehicle onto the road even further. To date no-one from Vanarama Customer Service has contacted me regarding my complaint despite emailing on numerous occasions. Just provide what the customer has ordered, correctly, on the date agreed. The lack of communication after the order is signed is shocking and it appears that once Vanarama has your money, customer service is not important and the customer is treated with contempt. No help or assistance has been forthcoming with the delay in my delivery and I had to contact the vehicle dealer personally to ascertain where my vehicle was. My contract was with Vanarama, not the dealer, but this was the only way I could get any answers to my queries. AVOID, AVOID, AVOID !!