It's always good, I have received every single order I have placed, I had one issue with a product not matching the original picture on the site but that was resolved really well and quickly, I am pleased with the dispatch time and the delivery service, I Don order through the royal mail service though because I have been robbed by royal mail before so anything over £20 I just pick DPD at checkout and they are great only ever missed one delivery from them and they brought it back the next day and was fine 🙂 Finally I like the range of products, could have more riot squad and twist liquid flavours but apart from that I'm happy, I like the dinner lady juice and the range of options you guys have is great, I would recommend this site to anyone, once covid is over I may come to visit in store as it's not that far from London really. Lastly it's worth mention that they have been amazing at quick delivery and dispatch throughout this pandemic and that's awesome customer service.