I have yet to try many other online Vape shops but VapeUK/VapeUKCBD seems to be very customer focused and extremely helpful in their responses to my (many) email l queries about various products! I purchase all my CBD vape oils from the CBD site and they are of good quality and again the staff answering my queries seem to have good knowledge of the products they are sending. I also had a faulty product and had it replaced swiftly and without any fuss. The only gripe I have is if you are purchasing from the CBD site and the non CBD site - when buying new oil on one and replacement pods on the other -there is no way of linking purchases across the sites (yet) and so it is hard to qualify for the free delivery threshold.... However when I emailed to question this I was very helpfully refunded my delivery costs with proof purchase that it would have amounted to qualify for the free delivery. Now that is great customer service right there! I have recommended to my friends and know they have purchases. So yes, recommended for a good all round purchasing experience :-)