Ordered a POD device along with juice and extra cartridges, paid next day air so I could receive it the next day. There next day air price wasn't bad and there free shipping service was like 14 days. They did have a cutoff if not ordered by 12 it wont ship out that day. which basically just means they are lazy and dont want to get it shipped out that day. So I was ok with waiting one more day for it to ship, but then the next day around 11 I get a email saying you have to fill out this form in order to ship the product, so I filled the form out and didn't get it back to them until 12:30 so they delayed the shipping again another day because I didn't get the form filled out and back to them before 12.