DO NOT USE THIS COMPANY!!!!!!
ordered engine and paid for on 24/04/19. Today still awaiting delivery. After numerous phone calls to (barry, who suggested that any problems. Or if you need any more spare parts. Don't hesitate to call me) Barry is suddenly unavailable to deal with my problem, however there customer service just hit an all time low this morning after a phone call where my engine has now been cancelled and have to wait more than a week for my refund due to negligence on there part to deliver my engine on time/when scheduled. (Attempted delivery twice now )And the attitude on the telephone today was that this negligence and lack of customer care was suddenly all my fault.(engine cancelled) bang down goes the telephone. Had to phone back to find out when would be refunded. To then be told by (Imran) that ( you are taking your frustration out on the wrong people) and you can put whatever comments you like through breaker link reviews. But guess who shut it down so I can't make a review. Within 10 minutes of that telephone call. Absolutely furious and disgusted by this company's method of customer service/care. And would never recommend that anyone use this company
5 years ago
Vaux Spares Ltd has a
2.9
average rating
from
92
reviews
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