Certainly! Here’s the detailed and polite negative review in English: --- I have unfortunately had very disappointing experiences with Vente-Privee. During my vacation, I received a shipment of goods. After returning home, I wanted to return a few items, which was 17 days after delivery. Previously, their service was better and they accepted returns even after the 14-day return policy. Today, however, the company did not even consider a gesture of goodwill. Despite my multiple attempts to contact them, my request was not granted. It is regrettable that a company I have been a loyal customer of for years is unable to be flexible and customer-friendly when it really matters. Due to this negative experience, I have decided to close my long-standing account with Vente-Privee. I will also unsubscribe from all newsletters and advertisements. It is disappointing that I have to take such drastic measures as a loyal customer because my concerns were not taken seriously. I hope this review meets your expectations and effectively conveys your experience.