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Jimmy D
Absolutely awful dishonest scamming company. Stay well clear! Was lied to from day 1 and continued lies through management for months. Had alarm system with Arlo doorbell camera, told battery would last up to 6 weeks, got 3 days out of it so called and had tech out who gave me anew battery and checked settings! He said I’d be lucky to get 10 days out of a full charge and the sales team tell lies. After still getting 3 days from a full charge I called and spoke to management who apologised and said they couldn’t explain why I was only getting 3 days from a charge. Was then given to larger camera and told it would be a lot better with around 6 weeks battery life…… got 10 days and have to take whole unit off the charge then reposition every time I replace it. Not convenient or practical. Was told I’d get a call back after 2 weeks to see how this worked! No call and after chasing up with calls and emails still nothing back from the manager. Told lies every time I speak to an operator and to top this all off my monthly bills have shot up from £36-£50 with no explanation or warning when sold to me. Please avoid this company at all costs, you’ll be hugely disappointed and pay a lot more than expected to be tied into a dishonest contract and poor system.
3 months ago
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Verisure has a 1.2 average rating from 45 reviews

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