Pushy fitter oversold useless products, small print says you haven't purchased, upfront fee is installation, unless you pay monthly maintenance fee you have to pay again for equipment. Trying to cancel under 14 day satisfaction guarantee but customer service is appalling. Poor quality equipment, very basic and overpriced. Gave reasonable price up front, then loaded with extras after fitting, price more than doubled on the day but couldn't get rid of him. Made loads of holes in walls as couldn't use drill, kept moving things having drilled holes in walls. Very difficult to deal with after fitting, wouldn't want to rely on them in an emergency