I was able to find and book a suitable storage place fairly close to a subway stop from Reagan National Airport in DC. I don’t really like that you can’t at least get the exact address before you book (maybe it’s further than you thought,a sketchy area, etc). A previous reviewer had mentioned the name of this particular store so I had called before booking to make sure they really were affiliated with Vertoe. They were, I booked and found the place easily. It would’ve been a great spot except there was a storm the night before and the store had no power so could not keep our luggage. We had to go online and try to find somewhere else. Fortunately, we did and all worked out. I sent customer support at Vertoe a refund request which they honored within a few days. My biggest is caveat is that you probably ought to call ahead where you plan to store your luggage before you go. We didn’t know the facility couldn’t accommodate us and we lost a couple of hours in going there, backtracking and locating another storage facility. I will make it a practice to double check before going to drop off luggage should I need to use this service in the future.